Privacy Policy

Last Updated: 04-JUNE-2026

Turkey Lots respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, or interact with us.

1. About Us

DM AROMA COLLECTION PTY LTD

2. Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and purchase history
  • Customer service communications
  • Information submitted through forms on our website
  • Device and browser information
  • IP address and website usage information

We only collect information reasonably necessary to provide our products and services.

3. How We Collect Information

We may collect personal information when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact customer support
  • Submit a contact form
  • Participate in promotions or surveys
  • Browse our website

Some information may also be collected automatically through cookies and analytics technologies.

4. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders
  • Deliver products and services
  • Provide customer support
  • Verify transactions and prevent fraud
  • Improve our website and customer experience
  • Send order confirmations and shipping updates
  • Respond to enquiries
  • Manage customer accounts
  • Send marketing communications where permitted by law

5. Marketing Communications

If you subscribe to our mailing list or otherwise consent, we may send promotional communications about products, offers, and updates.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in marketing emails; or
  • Contacting us directly.

We will not send marketing communications where prohibited by law.

6. Payment Information

Payments made through our website are processed by secure third-party payment providers.

We do not store complete credit card or debit card information on our servers.

Payment providers may collect and process payment information in accordance with their own privacy policies.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

  • Remember preferences and shopping cart information
  • Improve website performance
  • Analyse visitor behaviour
  • Deliver relevant advertising

We may use services such as:

  • Google Analytics
  • Meta (Facebook) Pixel
  • WooCommerce functionality
  • Payment gateway integrations

You may disable cookies through your browser settings, although some website features may not function correctly.

8. Disclosure of Personal Information

We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers
  • Professional advisers
  • Government authorities where required by law

We do not sell personal information to third parties.

9. Overseas Disclosure

Some service providers used by DM AROMA COLLECTION may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure personal information is handled securely and in accordance with applicable privacy laws.

10. Security of Information

We take reasonable steps to protect personal information from:

  • Unauthorised access
  • Misuse
  • Loss
  • Interference
  • Modification
  • Disclosure

While we use commercially reasonable security measures, no internet transmission or electronic storage method can be guaranteed to be completely secure.

11. Access and Correction

You may request access to personal information we hold about you.

You may also request correction of information that is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided below.

12. Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, reasonable steps are taken to securely destroy or de-identify it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective upon publication.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: